iNSIGHT

Innovation Toolkits for the First Stage New Service Development

New Services and New Products occupy the same domain of innovation but often very dissimilar interactions. This is the basis for the use of Toolkits for the First Stages of New Service Development
 

Via timely questions of users interactions and opinions of functions a series of additional entry points can be defined and enumerated allowing for factors and functions to be understood and codified thus making the final functional map of the new user experience possible. In combination with several other innovation techniques and measurement tools, the Service Card model allows for an ease of creation to take place.

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